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More Veterans Express Frustration with VA -- Meagan O'Halloran

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NASHVILLE- After we first brought you our special report investigating problems within the Tennessee Valley Healthcare System, another veteran is speaking out about alleged mistreatment at the Nashville VA Hospital. Jerold Ray Colsch claims he was turned away and forced off the property after receiving a pain shot. According to Colsch, he drove himself to Vanderbilt Medical Center after being denied further care at the VA hospital and says doctors there told him he was on the brink of suffering a heart attack. Colsch alleges that the Patient Advocate Department would not help him properly file a claim against the hospital. Colsch says he continues to suffer from a herniated disc, a hernia, and is worried he may have skin cancer. A spokeswoman for the Nashville VA insists personnel are currently looking into Mr. Colschs allegations. Below is an official statement from the VA.

For every concern brought forward, whether its through our team of Patient Advocates, Service Recovery specialists in each department, the concern from an employee or those in the community such as our Veteran Service Organizations and Congressional partners, a clinical evaluation and thorough review is completed. That is in addition to the countless hours our team of highly qualified and skilled clinicians spend with patients in developing the individualized plan of care. Currently, VA Tennessee Valley staff are looking into the specific Veterans case and will follow up with him as quickly as possible.

VA Police will never escort a Veteran off property without first allowing the Veteran an opportunity to seek medical treatment. It is standard protocol that an officer will ask a Veteran if he or she is homeless and/or needs to see a social worker for further assistance. A social worker, who is staffed in the Emergency Department, can work with a Veteran in need, to try and assist with transportation, food, and/or housing.

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