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Veterans' Personal Info Found in VA Bathroom -- John Dunn

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There are new concerns about Nashville's VA hospital. The personal information of more than 100 veterans was found in a bathroom. The forms included veterans' names, and part of their social security numbers.

James Roberson is upset and worried someone might steal his identity. It is all because of what happened during his recent stay at Nashville's VA hospital. "All my information was compromised, they found it in a bathroom," says Roberson.

The 57 year old Navy veteran recently received a letter in the mail informing him a VA employee left forms used to track hospital admissions in a staff bathroom. The names of more than 100 veterans, along with the last four digits of their social security numbers, were on the forms. "They're supposed to protect my privacy, not leave it laying around in a toilet somewhere," says Roberson.

The VA admits the mistake, and says the admission form is usually held securely in an electronic format. It's not clear who left the printed form in the bathroom.  The VA is offering to pay for credit monitoring for those affected and apologizes for the mistake.

This is just the latest in a series of concerns. Fox 17 News has reported on the long wait times in the Nashville VA system. James Roberson, who suffers from a lingering eye injury from his time in the service, says he has been waiting two months to see a specialist.  "I've been getting the run around. Everybody tells me I need to have immediate eyecare, and I can't get it," says Roberson.

Roberson says he is fed up. After the privacy breach he closed his bank accounts to reduce the risk of identity theft. Now he is waiting for healthcare. "And my contract says the VA will take care of me. I'm not being taken care of," says Roberson.

Nashville's VA says it will be strict and diligent about protecting patient privacy, and it is now taking steps to reduce the wait times that veterans like James are experiencing.       

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