Watch FOX 17 This Morning LIVE!

Watch FOX 17 This Morning LIVE!

  • WATCH NOW

    10/31/14 06:49:40 AM

    HAPPY HALLOWEEN! A freeze watch has been issued for Friday evening to Saturday morning.We tell you what to expect when trick or treating tonight. Also, we share tips on how kids and drivers can stay safe. Get up-to-the-minute weather, traffic and breaking news updates LIVE: click here for more

WZTV - Search Results

The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

Airline Quality Ratings Released, Delta Top Rated Among BNA Carriers

Stream WZTV Fox 17 Newscasts LIVE starting with Fox 17 This Morning at 5am and News at 9pm.


(CNN)--Virgin America ranked No. 1 in an annual airline rating report for the second consecutive year.


Overall, the U.S. airline industry had its best-ever performance in 2013 on the Airline Quality Rating, released Monday. The statistical study of U.S. airlines, co-authored by aviation and marketing professors, has been conducted since 1991.


The airline ratings are determined using a formula that considers multiple factors in consumer decision-making. On-time performance receives the most weight in the formula, followed by denied boardings, mishandled baggage and customer complaints. Data for all the criteria are drawn from the U.S. Department of Transportation's monthly Air Travel Consumer Report.


1. Virgin America2. JetBlue3. Hawaiian4. Delta5. Alaska6. Endeavor Air7. US Airways8. Southwest9. American10. AirTran11. Frontier12. United13. ExpressJet14. SkyWest15. American Eagle
Follow us on Twitter @wztv_fox17 and LIKE us on Facebook for updates.