WZTV - Search Results

The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

Wounded Veteran in Dispute with Company over Protection Dog--Mikayla Lewis

Stream WZTV Fox 17 Newscasts LIVE starting with Fox 17 This Morning at 5am and News at 9pm.

A wounded veteran's benefactor paid thousands of dollars to buy a service dog from a company, but said what he got was anything but man's best friend.

Brian Mast lives in Florida and served in the U.S. Army for 12 years. He came back a Wounded Warrior. He decided to stay positive and wanted to start a protection dog service for veterans like himself. That is when he met Canine Inc. in Williamson County. 

Located in the scenic hills of College Grove, TN sits Canine Inc. The business is owned by Jon Stolzer. According to his website, Stolzer is an expert canine behaviorist and training specialist.

Stolzer trained a German Shepard  for Brian Mast in 2011. The veteran lost both of his legs in Afghanistan. Mast says a woman he calls, " a generous benefactor" offered to donate money to get a protection dog for him.

Brian Mast said, " She called up Jon Stolzer and Jon basically sold her on this is what it is going to cost. 'If you give me $29,000 we will get Brian Mast the best possible dog.'"

A year later, Mast says Stolzer and one of his employees delivered the dog.

    Mast explained, "Inadequate training was provided to the dog... if a person is training a dog that is compatible with prosthetic legs, they wouldn't train it to be leaning on the persons leg. The dog bit my wife, it bit both of my two children. It barked aggressively at my two children."

Mast says he asked for refund. After months of refusing, Mast says that Stolzer finally agreed to full refund only if an agreement was signed that no one would speak about the incident.

It was an agreement that Mast says he and his benefactor did not sign.

Fox 17 visited Canine Inc. today to speak with Jon Stolzer, but we were told he was not at work. Stolzer did speak with Fox 17 News over the phone, and says he tried to make the situation right with Brian Mast with the refund offer and offering a replacement dog.

Fox 17 News did not find any Better Business Bureau complaints on their website, but did find several positive reviews on Stolzers website.

Stolzer says he could not do an interview with Fox 17 today, but would be happy to meet for one tomorrow.

Follow Mikayla Lewis on Twitter @MikaylaFox17.

RELATED: Puppy Offers Hope to Vet with PTSD

Follow us on Twitter @wztv_fox17 and LIKE us on Facebook for updates.